View Historical Chat
To view a historical chat, click on a specific chat within the prompt navigation window on the left-hand side of the screen and the chat history will display. Chats are grouped into the following categories:
◦ Previous 30 days
◦ Month (e.g., “January”, “February”, etc.)
◦ Year (e.g., “2024”, “2023”, etc.)
TIP: If LiveAssist is unable to answer three user prompts in a row, you will be presented with the list of pre-populated questions.