LiveNX can optionally interact with external solutions to enrich its data and provide Alert messaging to external systems. Configuring the connections to these external systems is done via Integrations.

LiveNX can connect to an external Cisco APIC-EM or DNA-C environment to:

From the Cisco APIC-EM/ DNA-C tab, enter the Hostname, Username and Password and click Submit.

Once connected to APIC-EM/ DNA-C, the integration status will show as Connected.

If desired, use the Discover button for LiveNX to import APIC-EM/ DNA-C’s inventory for device discovery.

Once DNA-C is integrated with LiveNX, from the SD Access Traffic Assessment Story, click on a Client IP/ Username to cross-launch to DNA-C’s Client 360 view.

Once DNA-C is integrated with LiveNX, the Site view will include % healthy devices and issue count.

Additionally, the device summary view will include device health score and issue count.

Finally, the Device view includes the device health score and issue count. Click link to cross-launch to Device 360 view.

LiveNX can integrate with ServiceNow for forwarding its Alerts as either Incidents or Events.

From the ServiceNow tab, enter the Hostname, Username, Password, and choose the Integration type.

Once connected, the Status will show as Connected.

Each ServiceNow implementation can be highly customized. To ensure LiveNX can deliver its alerts in the best possible format, many settings can be defined on either a global or per alert basis. Global ServiceNow settings will be applied to all alerts that are forwarded by LiveNX to ServiceNow. Per-alert settings only apply to the unique alert and will override any global settings. To customize the global implementation, click General Settings.

The LiveNX alert description can be forwarded to any free text field available in the ServiceNow implementation.

LiveNX will poll ServiceNow, learn the potential options, and provide a picker to choose the field that bests serves the implementation.

The Default ServiceNow values will provide a list of the available parameters that were discovered by LiveNX.

These selected value(s) will be applied to all LiveNX alerts, unless they are overridden by per-alert settings.

The screenshot below provides an example of the Default ServeNow values. These could be different in each network, so more or fewer options may be presented.

ServiceNow Per-alert settings can be adjusted withing each alert’s Sharing configuration.

LiveNX can provide cross-launch capabilities to LiveNCA. LiveNCA is a partner product that provides comprehensive network configuration and change management (NCCM), configuration backup, restore, and audit capability.

From the LiveNCA tab, provide the full URL to the LiveNCA server and click Connect.

After a browser refresh, the LiveNCA button appears in the top left of the window.

Click LiveNCA to open the LiveNCA login page in a new browser tab.

The Cisco ISE tab can be used to integrate LiveNX with Cisco ISE and PXGRID. This allows for identifying users in Flow reports based on IP address to username mapping.

Cisco ISE and PXGRID must be configured to support this integration.

From Cisco Identity Service Engine Go to Administration > pxGrid Services > Settings and select  Allow password based account creation, and then click Save.

From the Cisco ISE tab, configure the ISE IP address or hostname and enter a pxGrid username. When finished, click Create (LiveNX will utilize pxGrid northbound API’s to create the new user account).

Once the ISE user is created successfully, the auto generated password is displayed.

From Cisco ISE admin portal, navigate to Administration > pxGrid Services and select the newly created pxGrid user.

Validate the new user is Online.

From the LiveNX Cisco ISE Integration page, click Connect to connect the newly created user to the Cisco ISE host.

The Cisco ISE status displays as Connected.

Usernames learned from ISE will now appear in LiveNX reports.

The Cisco SD-WAN tab provides integration to Cisco vManage. In Cisco SDWAN environments, LiveNX will poll vManage for SDWAN alerts, configuration and tunnel statistics.

To integrate LiveNX to vManage enter the vManage hostname or IP address, set the username and password, and click Save.

If required, and a proxy is required to connect to vManage, click Add HTTP Header and enter the Key and Value. When finished, click Submit.

Once LiveNX has established a connection with vManage, the Status shows as Connected.

LiveNX can import cEdge and vEdge router inventory from vManage.

To begin this process, click Discover.

Enter the IP address(es) of interest in the Specify IP Ranges field to define the IP range of SD-WAN devices LiveNX will discover from vManage. These device’s management IPs must have connectivity to LiveNX.

LiveNX Sites and vManage Sites are defined differently. To ensure vManage sites are accurately mapped to LiveNX sites, click Set Mapping.

The Cisco SD-WAN Site Mapping modal appears.

To add an individual site, click Add.

Enter the SD-WAN Site ID and LiveNX Site Name and click Add.

Repeat for all SD-WAN Site ID’s and LiveNX Site Names to be added into the system.

When done, the site mapping is listed.

If desired, sites can also be added via CSV file. Click Import CSV File to import a CSV.

Below is an example CSV.

When ready, click Save & Next.

The SNMP Settings tab appears. Select the desired SNMP credentials for LiveNX to monitor these SDWAN devices.

Note: Easy onboarding via API integration to vManage and the SNMP polling of the devices are separate processes. If the SNMP settings are incorrect or if LiveNX does not have connectivity to the devices via SNMP – the devices will show up as gray or unreachable.

When ready, click Save & Next.

The Node tab appears. From the Specify Node picker, select the LiveNX Node that will monitor these SDWAN devices. When ready, click Discover.

The Device Management page appears and displays the discovery progress log.

The devices discovered from vManage appears on the LiveNX Discovered Devices tab.

Adding these discovered devices to the LiveNX inventory is now identical to device discovery of any other SNMP monitored device.

If desired, select the devices and click Edit to set or override the device site name, group and polling settings.

If desired, click Select Interfaces to define which interfaces LiveNX should monitor on these SDWAN devices. Or, to use the default learned settings, click Add All Devices.