Heap Dump generates a snapshot of memory for troubleshooting by LiveAction Support.

CPU Profiling generates a snapshot of CPU usage for troubleshooting by LiveAction Support.

Logs generates system log files for troubleshooting by LiveAction Support.

User Activity Tracking generates system log files of which users have logged into the system and what actions they have taken.

Packet Capture generates a TCP Dump of the LiveNX Server’s network card.

Upload History provides a list of files uploaded to LiveAction support. Copy Link provides a URL to access these files.