Export Server/Client /Nodes Logs
The Export Logs feature provides detailed network information to assist LiveNX support in resolving management or monitoring issues.
On the LiveNX Client, go to Help > Export Logs.
On the LiveNX Server, go to Help > Export Logs.
Click on the Device Information check box to export additional device information.
Clicking on the Device Information check box will allow LiveNX to create a .csv file containing device information including serial number, IP address, vendor, model, IOS, feature capability and interfaces. This file will be added to the .zip file containing the other export logs, either client or server.
NOTE: Please ensure that the LiveNX Server is on and running prior to exporting the logs.
To get information from the LiveNX Nodes, go to the LiveAction Management Console and click on the Nodes tab. Right click on the status column of any Node with status = Connected and select Export Logs.
Export Device Data
LiveNX uses the expand and collapse feature of the device tree in order for a user to hide certain information from exporting to a log file. To prevent certain devices from exporting to a log, create a group and then shrink the group, so no device are visible. To prevent certain interfaces from exporting to a log, shrink the interfaces so only the device is visible. Right-click on the device tree and select Export Data.